feedback re live lecture rooms

feedback re live lecture rooms

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Thu, 08/28/2008 - 06:07
~Amy~

Join Date: 2006-10-07
Forum Posts: 207

Hi,

I joined in the SD lecture today and we dropped a couple of times. One thing I found when reconnecting was I had to actually refresh the screen to re-set the connection successfully - if I didn't do this and selected "connect" only, then it would appear like it was loading up but nothing would happen.

This may pose a problem with people waiting and waiting to connect, not knowing they need to refresh the screen first.

A suggestion to get around this would be that a message be added to the bottom of the sign in screen along the lines of "if you are not directed to the chat window within a few minutes, please click 'here'" - 'here' being a link that will re-direct to the chat window (like you see in some browser windows when loading a video).

Just a suggestion :)

Amy

#1
Thu, 08/28/2008 - 06:26
Vicki F

Site Moderator



Join Date: 2008-05-10
Forum Posts: 239

Hi Amy,

Thanks for the tip.  I'll pass the suggestion along to the Chatroom techies...

Regards,
Vicki